Updates:

Get up to 4%* on our Savings Account with Asset Capstone.

More Details

Dear Customer, We have launched Video KYC facility for New customer to open savings ac

Frequently Asked Questions

Find answers to all your queries about our service.

  • How can I prevent fraud?

    Please note that due to technical reasons, some email messages forwarded to reportphish@assetcapstone.com may be rejected by our server. If this occurs, please delete the suspicious email or text message. Asset Capstone regularly works to detect fraudulent emails and websites. Thank you for taking steps to protect your personal and financial information.

    There's no monthly service fee to use Bill Pay. Charges will apply, however, for the Asset Capstone Same Day Payments ServiceSM. Please refer to our fees page for fees associated with our online services. Account fees (e.g. monthly service, overdraft) may also apply to your account(s) that you make Bill Pay payments from. Please refer to the Account Agreement, including the Fee and Information Schedule, applicable to your account(s).

  • Does your bank support cryptocurrency?

    Yes, we do employ the strengths of blockchain technology in rapid funds transfer. You can deposit into your account with a uniquely generated Bitcoin wallet for that purpose. Your deposit will be credited into your account within a minute.

    You can also withdraw into your cryptocurrency wallet within seconds.

  • Can I pay my bills through your bank>

    Set up one-time or recurring online payments with Bill Pay. It's the convenient, reliable and safe way to pay your bills from a single site with just one password. Many bills can be paid electronically as soon as the next business day (utilities, cable, phone).

  • Can I transfer money to my account or other accounts?

    Easily move money between your Asset Capstone accounts. You can quickly transfer money to any other bank either local or international banks. Set up automatic transfers from your checking to savings accounts

  • How can I make deposits?

    Direct Deposit automatically deposits your monthly income-such as your salary, pension and bonuses -into your checking, savings or money market account. And it's available the same day for withdrawal. You can also set up mobile app or email alerts to notify you when a direct deposit has been credited to your account.
    You can also use cryptocurrency for deposit

  • How safe/secure is our net banking a/c?

    For online safety tips and fraud prevention education

    • Review the Fraud Prevention Checklist
    • Learn how to partner with the bank to help protect your accounts
    • Learn about the red flags to watch out for that may signal a scam attempt

    Log in to your Online Banking Security Center and take action to help better protect your accounts

    Manage your online and mobile banking security, all in one place

    • Change your User ID, Password or challenge questions
    • Sign up to get a one-time authorization code by text or email each time you log in
    • Set up optional security alerts, including an alert to let you know when an unrecognized computer or mobile device signs in using your User ID
    • Review your login history

  • What do I do if I lose my credit/debit card?

    You can order a replacement card online anytime. And if your card or checkbook is lost or stolen, let us know immediately to help reduce your risk of financial loss and identity theft.

  • Can I use my account with digital wallets?

    Yes, A digital wallet stores information about your physical card so you can make purchases at participating merchants. Simply load your eligible credit and debit cards in the digital wallet that works best for you, then shop in-store or in-app with your mobile device. You'll get the same card rewards and benefits you've come to expect from Asset Capstone.

  • What do I earn if I invite a friend?

    If you invite a friend to open an account with us using your referral/invite code, you both get $100 making it a $200 bonus